Health Coaching Program

Coaching is a client-centered, relationship-based process which assists an individual in the shift from being a passive recipient of health care interventions to adopting a responsible, self-directed, proactive stance. The purpose of coaching is to help the individual achieve lasting change.

Role Of The Health Coach

Build & maintain participant trust & conﬁdentiality

Provide guidance & referral to resources

Share health & wellness education & resources

Help the participant identify values, goals & develop plans of action

Support & promote behavior change activities using evidenced-based coaching knowledge & skill

Complete Mobile Health goes beyond physical health to focus on ﬁve dimensions of wellbeing.

Our Coaching Process

Build resilience

Reframe negative thoughts

Focus on positivity

Identify strengths

Create a plan for change

Expect accountability

Tracking Coaching Outcomes

Participation Data

Eligibility, Enrollment, Engagement

Outcomes Data

Sessions scheduled/completes Participant identiﬁed goals Changes in health score Changes in 5 dimensions of wellbeing

Participant Satisfaction

Participant Surveys

Health Coaching

Learn Your Levels Report and Lifestyle Assessment Consultation with a Certified Health Coach

Twenty-minute onsite consultation provided for 15 or more participants. Telephonic consult 14 or less
Based on 3 consults per hour

Ongoing Health Coaching

Participant eligibility for coaching based on Learn Your Levels (LYL) Criteria

Individuals with a score of 49 or less
Individuals in serious or high-risk category for metabolic syndrome
Positive tobacco status

Four twenty-minute health coaching sessions scheduled telephonically or at the worksite

First Coaching session starts with Learn Your Levels & Lifestyle Assessment report consult